FREQUENTLY ASKED QUESTIONS

• WHERE ARE THE GARMENTS MADE?

Our products are made in Italy, mainly in Tuscany.

• Can you also make custom items? Do you take custom orders?

Generally, yes, it depends on the product. We can also produce on request. I recommend contacting us directly to understand what we can do.

• ARE ALL THE SIZES AND PRODUCTS AVAILABLE?

Generally, yes. There may be multiple sizes or colors available for specific products. I recommend contacting us directly. If you're looking for a specific size or a product that's currently unavailable, please contact us directly for more information.

• DO SHIPMENTS ARRIVE WORLDWIDE?
  

Not currently. If your destination is outside our shipping range, please contact us directly to make a request.

• HOW TO WASH YOUR PRODUCTS?

This question is often asked and is crucial. Our garments are made with high-quality natural yarns and deserve a little extra attention.

Hand wash in cold water is preferred, using a mild detergent for wool or cashmere. Avoid wringing or twisting the garment. It's important to dry flat, not hanging. WE RECOMMEND THAT THE FIRST WASH AFTER PURCHASE BE DRYED AT A LAUNDRY! DO NOT USE A TUMBLER DRYER.